Shipping policy

Last Updated: February 2026

Effective Date: February 24, 2026

At Wordswisewords.com, we partner with Printify to handle the manufacturing, packaging, and shipping of all orders. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing and Manufacturing

Processing Time

Once your order is confirmed and payment is processed, it is sent to Printify for manufacturing and fulfillment.

Standard processing times:

Orders are typically manufactured within 3-5 business days
Custom or complex orders may take longer
Processing times do not include shipping time

Business days are Monday through Friday, excluding holidays.

Manufacturing Quality

Printify manufactures all products according to its quality standards. Products are inspected before shipment. While we strive for perfection, minor variations in color, sizing, or print quality may occur due to the nature of print-on-demand production.

2. Shipping Methods and Carriers

Carrier Selection

Printify partners with various shipping carriers including:

USPS (United States Postal Service)
UPS
FedEx
DHL (for international orders)
Other regional carriers

The specific carrier used depends on your location and order details. You will not be able to select your preferred carrier.

Shipping Method

Standard shipping is included with all orders. Expedited or priority shipping options may not be available.

3. Shipping Times and Delivery Estimates

Estimated Delivery Timeframes

Estimated delivery times provided at checkout are estimates only and are not guaranteed. Actual delivery times may vary based on:

Product type and complexity
Destination location (domestic vs. international)
Current order volume
Carrier delays or issues
Weather, holidays, or other unforeseen circumstances
Customs clearance (for international orders)

Typical domestic delivery timeframes:

Processing: 3-5 business days
Shipping: 3-7 business days
Total estimated time: 6-12 business days

Typical international delivery timeframes:

Processing: 3-5 business days
Shipping: 7-21 business days
Customs clearance: 1-5 business days
Total estimated time: 11-31 business days

Delivery Not Guaranteed

We cannot guarantee delivery dates. Orders may be delayed due to circumstances beyond our control, including carrier delays, weather, holidays, customs issues, or other unforeseen events.

4. Shipping to Different Regions

Domestic Orders (United States)

Orders are shipped to addresses within the continental United States. Some remote areas may take longer to receive deliveries.

International Orders

We ship to select countries worldwide. International orders may be subject to:

Customs duties and import taxes: You are responsible for all applicable duties and taxes
Customs clearance delays: Orders may be held in customs, which can add 1-5+ business days
Restricted items: Some countries may have restrictions on certain products
Additional shipping costs: Some regions may incur additional handling or shipping fees

Please check with your local customs office for information about import duties and taxes for your country.

Alaska, Hawaii, and US Territories

Orders to Alaska, Hawaii, and US territories may take longer and may incur additional shipping costs at checkout.

5. Tracking Your Order

Order Confirmation

You will receive an order confirmation email immediately after purchase. This email will include your order details but not tracking information.

Shipping Notification

Once your order ships from Printify, you will receive a shipping notification email that includes:

Tracking number
Carrier information
Estimated delivery date
Link to track your package

Tracking Your Package

Use the tracking number provided to monitor your package's progress with the carrier. Tracking information is updated by the carrier and may not reflect real-time status.

No Tracking

In some cases, tracking information may not be available or may not update regularly. This is common for certain shipping methods and carriers.

6. Shipping Costs

Shipping Fees

Shipping fees are calculated at checkout based on:

Destination address
Order weight and size
Selected shipping method
Any applicable surcharges

Shipping fees are non-refundable, even if your order is cancelled or refused.

Tax and Duties

Shipping fees do not include applicable sales tax, VAT, or import duties. These will be calculated separately or collected upon delivery in some regions.

7. Delivery Address

Accurate Address Required

You are responsible for providing a complete and accurate shipping address at checkout.

We are not responsible for:

Packages delivered to incorrect addresses due to customer error
Packages delivered to addresses you did not intend
Damage or loss due to incomplete address information

Address Changes

Once your order is placed and begins processing, we cannot guarantee that address changes will be accommodated. Please contact us immediately at worldswisewords@gmail.com if you need to change your address before manufacturing begins.

Delivery Attempts

The carrier will typically attempt to deliver your package. If delivery fails due to an incorrect address or customer unavailability, the carrier may return the package or hold it for pickup. Additional fees may apply.

8. Signature and Delivery Confirmation

Signature Not Required

Most deliveries do not require a signature. Packages will be left at your delivery address if no one is home (in a secure location when possible).

Delivery Confirmation

The carrier will provide delivery confirmation. Check your tracking information to confirm delivery status.

9. Lost, Damaged, or Missing Packages

Report Issues Promptly

If your package arrives damaged, is lost in transit, or does not arrive within the estimated timeframe, please contact us immediately at:

Email: worldswisewords@gmail.com

Include in your report:

Order number
Tracking number
Photos of damage (if applicable)
Description of the issue

Timeframe for Claims

Please report any issues within 14 days of the estimated delivery date. Claims reported after this period may not be eligible for resolution.

Lost Packages

If your package is confirmed lost in transit:

We will file a claim with the carrier on your behalf
Carrier investigation typically takes 7-14 business days
If approved, the carrier will issue a refund or replacement
You will be reimbursed for the product cost only; shipping fees are non-refundable

Damaged Packages

If your package arrives damaged:

Take photos of the damage and packaging
Contact us with photos and details
We will investigate with Printify and the carrier
If approved due to a manufacturing defect, Printify may send a replacement

Note: Minor cosmetic imperfections, color variations, and slight print misalignments are inherent to print-on-demand production and are not considered defects.

10. Returns in Transit

Refused or Unclaimed Packages

If you refuse delivery or do not claim your package, it will be returned to Printify. Return shipping costs may be deducted from any potential refund. Per our Terms of Service, we do not offer refunds, so returned packages may not result in a refund.

11. Printify's Role in Shipping

Printify Fulfillment

Printify is our fulfillment partner and is responsible for:

Manufacturing your products
Quality control and inspection
Packing and labeling
Coordinating with shipping carriers
Handling shipping logistics

We do not have direct control over Printify's manufacturing timeline or carrier selection.

Printify Contact

For questions specific to Printify's services or processes, you can review Printify's documentation at www.printify.com.

12. Delays and Force Majeure

Shipping Delays

Shipping delays may occur due to:

High order volume during peak seasons
Weather conditions
Carrier service disruptions
Holidays and weekend closures
Technical issues
Customs clearance delays
Natural disasters or other unforeseen events

We are not liable for delays caused by circumstances beyond our control.

No Compensation for Delays

We do not offer compensation, refunds, or credits for shipping delays, regardless of the cause.

13. Holidays and Closures

Processing During Holidays

Printify may observe holidays in various countries, which can affect processing and shipping times. Manufacturing and shipping may be delayed during:

Major US holidays
International holidays (depending on Printify's location)
Year-end closures

Check our website or contact us for information about upcoming holiday schedules.

14. Changes to Shipping Policy

We may update this Shipping Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Site and placement of orders indicates your acceptance of any changes to this policy.

15. Contact Us

For questions about shipping, to report issues, or for general inquiries, please contact us at: